FAQ

Frequently asked questions

Answers to common questions about Nhume.

What is Nhume?

Nhume is an email metering and billing platform. Your application sends email through our API, usage is metered against your credit packages, and you are billed monthly.

What is the difference between transactional and marketing credits?

Transactional credits cover system email your app must deliver — receipts, password resets, notifications. Marketing credits cover campaigns and broadcasts to your audience. They are purchased and metered separately.

How am I billed?

Usage rolls up into a monthly invoice priced in USD. Any usage beyond your package is charged as overage automatically.

How do I pay?

Invoices are priced in USD and can be settled in ZWG online, or by uploading a proof of payment for manual review.

Do I need to activate my account?

Yes. After registering, we email you an activation link. Activate your account before signing in.

How do I integrate the send API?

Once your account is active, generate an API key from your dashboard and call the send endpoint from your Laravel application using that key.

Still have questions?

Create an account to get started, or sign in to your dashboard.